PRIVACY POLICY

Villa Valesta

A brand of World Remote Villa Inc.

 

Villa Valesta respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how personal information is collected, used, disclosed, and safeguarded when you access or use the website www.villavalesta.com (the “Website”) or communicate with us in connection with our services.

 

By using the Website or providing personal information to Villa Valesta, you consent to the practices described in this Privacy Policy.

 

If you have any questions regarding this policy, please contact us at: world@villavalesta.com.

1. INFORMATION WE COLLECT

Villa Valesta may collect personal information that you voluntarily provide, including but not limited to your name, email address, telephone number, billing information, travel details, and booking preferences. We may also collect information when you submit inquiries, request availability, complete reservation forms, or communicate with us by email or other means.

 

In addition, certain non-personal information may be collected automatically when you access the Website, such as browser type, IP address, device information, pages viewed, and usage patterns.

1. USE OF INFORMATION

Personal information collected by Villa Valesta is used for the following purposes:

 

• Processing and managing reservations and rental agreements
• Communicating with you regarding inquiries, bookings, and services
• Providing customer support and guest services
• Improving our Website, services, and user experience
• Complying with legal, regulatory, or contractual obligations

 

Villa Valesta does not use personal information for purposes unrelated to the services offered without your consent.

1. DISCLOSURE OF INFORMATION

Villa Valesta does not sell, rent, or trade personal information. Personal information may be disclosed only in the following circumstances:

 

• To property owners, managers, or service providers as necessary to fulfill reservations or provide services
• To trusted third-party service providers who assist with payment processing, technology, or customer support, subject to confidentiality obligations
• When required by law, regulation, court order, or governmental authority
• To protect the rights, property, safety, or security of Villa Valesta, World Remote Villa Inc., guests, or others

 

1. PAYMENT INFORMATION

Payment information is collected solely for the purpose of processing reservations and payments. Villa Valesta does not store full credit card details and uses secure third-party payment processors where applicable.

1. COOKIES AND TRACKING TECHNOLOGIES

The Website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. Cookies do not collect personal information unless you choose to provide it. You may disable cookies through your browser settings, although doing so may affect Website functionality.

1. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites. Villa Valesta is not responsible for the privacy practices, content, or security of external websites. Access to third-party websites is at your own risk.

1. DATA SECURITY

Villa Valesta implements reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

1. RETENTION OF INFORMATION

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

1. ACCESS AND CORRECTION

You may request access to, correction of, or deletion of your personal information by contacting us at world@villavalesta.com, subject to legal and contractual limitations.

1. CHILDREN’S PRIVACY

The Website and services are not intended for use by individuals under the age of eighteen (18). Villa Valesta does not knowingly collect personal information from minors.

1. GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein.

1. CHANGES TO THIS PRIVACY POLICY

Villa Valesta reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Privacy Policy.

1. CONTACT

If you have any questions or concerns regarding this Privacy Policy or the handling of personal information, please contact:

 

Villa Valesta

A brand of World Remote Villa Inc.

Email: world@villavalesta.com